Ted Kaufman - United States Senator for Delaware

Great Federal Employees Initiative

Honoree for Week of October 26, 2009

Iris  Morales

Benefits Administrator, Centers for Medicare and Medicaid Services

For almost thirty years now, Iris Morales has worked for the federal government in one capacity or another. Initially she served her country proudly in the U.S. Navy.  Then, eleven years ago, she found her second calling at the Chicago Regional Office, helping the Medicare beneficiaries – a calling she finds truly rewarding.  No job is ever too big or too small for Iris as she quietly and competently plugs along, analyzing and correcting beneficiaries’ issues, whether it is securing a beneficiary’s lifesaving chemotherapy drugs or assuring beneficiaries that their co-payments are correct and they will be able to afford medical treatment. All day, everyday, Iris is on the frontline for Medicare beneficiaries, easing their woes.  Until early next year, when she retires, she will continue to be the beneficiaries’ “quiet crusader.”

Read Senator Kaufman's full remarks on Iris Morales HERE

100 Great Federal Employees
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